top of page
Resource_Thumbnail(blue).png

North York Primary Care
Digital Support Consultant

Our dedicated Digital Support Consultant provides PCN members with in-person or remote support for primary care offices in North York, free of charge.    

How can a Digital Support Consultant help me?  

What can the Digital Support Consultant help me with?  

Edwin Alvarado can assist in the identification, training and change management support needed for the adoption of new digital tools to support physicians and their staff, as well as help improve the delivery of care to patients. 

Areas of support include: 

  • EMR Support — Building capacities, templating schedules, implementation, troubleshooting, etc.  

  • Medical Billing — Roster clean-up and management. 

  • Digital Tools — Clinical Viewer, Ocean e-referral, Evidence2Practice (E2P) pathways for CHF and COPD, eConsult, Ontario Laboratories Information System (OLIS), Health Report Manager, Connecting Ontario and select open-source software. 

 

Not sure if we can help? Contact Edwin at digitalsupport@nyfht.com and he would be happy to discuss the specific digital supports you need and how you would like him to support your office.

 

Edwin is working closely with other support providers (e.g., OntarioMD, eHealth Centre of Excellence, UHN Connected Care) and can assist with navigation to other supports as appropriate. 

You can learn more about Edwin’s bio and experience here

Where can the Digital Support Consultant travel to? 

Our catchment is south of Steeles, west of Victoria Park, east of Wilson Heights Blvd, and north of Wilson or York Mills Rd with some catchment tracing south along Wilket Creek to Eglinton. Remote support can also be provided to all PCN members. 

Should you have questions about our geographic boundaries, please reach out to Edwin directly at digitalsupport@nyfht.com.  

NYTHP geographic boundaries.png
Request help
bottom of page